All copayments, deductibles, and self-pay costs are due on the day that services are rendered. Checks returned for non-sufficient funds will be charged $25.00 plus the NSF amount. At times, you may ask us to complete documentation. Unfortunately, this is not covered by insurance and will be an out-of-pocket expense (150.00 per hour for Dr. Knight and 120.00 an hour for Kati and Sarah).
Credit Card Policy
The office requires that an active credit card be kept on file.
Cancellation/No Show Policy
It is kindly requested that therapy appointments be cancelled at least 24 hours in advance. If this does not occur, or you do not show for the appointment, a $75.00 fee will be charged to your account, as this is not covered by insurance. Exceptions may be made, however, and will be done on a case by case basis. For testing services, the fee will be 50% of the total billable amount.
To ensure that we can provide the best level of care, it is requested that all initial intake and registration forms be completed prior to the initial appointment. The necessary forms will be sent to you through the Client Portal once your appointment has been scheduled. If you do not complete the forms within 24 hours of your appointment, this may cause a delay in the process and/or cause your appointment to be rescheduled.